Jeanette Jones returns to the We’re Not Stumped podcast with host Mike Bolland for a powerful conversation that goes beyond music. She shares a shocking and emotional story about the accessibility barriers she and her partner Frank encountered at a Def Leppard concert at the Bethel Woods Center for the Arts. From steep hills to discriminatory treatment by staff, their experience sheds light on how accessibility still falls short—even in 2025.
But that’s just the beginning. Jeanette also opens up about her own journey—surviving childhood cancer, transitioning from prosthetics to a wheelchair, and the incredible resilience of her partner Frank after his life-changing accident.
This episode is about more than one bad night—it’s a call to action for accessibility, empathy, and real change.
👉 Hit play for an honest, eye-opening, and empowering episode you won’t forget.
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In this episode of We're Not Stumped, Mike Bolland sits down with Karen Morales, a wheelchair user and leader of Fora Travel's Accessibility Initiative, to discuss how the travel industry can become more inclusive for everyone. After becoming a wheelchair user in 2020, Karen quickly discovered that planning an accessible trip often meant endless phone calls, unanswered questions, and uncertainty about whether hotels, transportation, and attractions would truly meet her needs. Rather than accepting those challenges, she helped create an initiative that's training hundreds of travel advisors to better serve travelers with disabilities and other accessibility needs.
