What are you actually allowed to ask someone with a service dog? Do service dogs need paperwork? And what happens when businesses get the rules wrong?
In this episode of We’re Not Stumped, Mike Bolland talks with upper-limb amputee Stevia Walker about service animals, disability, prosthetics, self-advocacy, and life after limb loss.
Stevia shares an encounter at a hotel where employees demanded documentation for her service dog and incorrectly assumed the dog was an emotional support animal. She discusses what people and businesses should understand about service animals and why these interactions matter.
Stevia also shares the remarkable journey that brought her into the limb loss community. After developing severe Complex Regional Pain Syndrome (CRPS) following a 2021 car accident and subsequent surgeries, she ultimately chose to have her hand amputated in December 2023.
She talks about fighting to be heard by doctors, adapting after amputation, trying different prosthetic technologies, and participating in a clinical trial at UT Southwestern. Stevia also explains why there is no single prosthetic solution that works for every amputee—and how learning to advocate for herself has shaped her journey.
Organizations discussed:
Hands of Gratitude
Dallas Amputee Network
🎙️ We’re Not Stumped shares conversations about limb loss, limb difference, disability, advocacy, adaptive living, and the people who refuse to let circumstances define what’s possible.
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Tom Lenoble’s story is a powerful combination of leadership, resilience, and personal transformation. In this inspiring interview, Tom reflects on his remarkable career leading global customer operations for major brands like MCI, Walmart.com, Palm, and Facebook, where he helped build the company’s first customer operations organization during its explosive early growth. Beyond his Silicon Valley leadership achievements, Tom opens up about surviving two life-threatening illnesses, living with HIV, and battling metastatic cancer for 13 years while continuing to lead, inspire, and thrive. His bestselling memoir, My Life in Business Suits, Hospital Gowns, and High Heels, reveals the deeply human side of his journey — from corporate success to vulnerability, healing, and purpose.
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This special Christmas episode of We’re Not Stumped is a heartfelt reflection from host Mike Bolland on resilience, community, and gratitude during the holiday season. Instead of an interview, Mike takes a few minutes to acknowledge the realities many people in the limb loss and disability community face during the holidays — from accessibility challenges and family dynamics to grief, growth, and adapting to change — all with warmth and a touch of humor. Mike also shares what this podcast has taught him over the past year and gives a heartfelt shout-out to some incredible guests who trusted him with their stories.
