What are you actually allowed to ask someone with a service dog? Do service dogs need paperwork? And what happens when businesses get the rules wrong?
In this episode of We’re Not Stumped, Mike Bolland talks with upper-limb amputee Stevia Walker about service animals, disability, prosthetics, self-advocacy, and life after limb loss.
Stevia shares an encounter at a hotel where employees demanded documentation for her service dog and incorrectly assumed the dog was an emotional support animal. She discusses what people and businesses should understand about service animals and why these interactions matter.
Stevia also shares the remarkable journey that brought her into the limb loss community. After developing severe Complex Regional Pain Syndrome (CRPS) following a 2021 car accident and subsequent surgeries, she ultimately chose to have her hand amputated in December 2023.
She talks about fighting to be heard by doctors, adapting after amputation, trying different prosthetic technologies, and participating in a clinical trial at UT Southwestern. Stevia also explains why there is no single prosthetic solution that works for every amputee—and how learning to advocate for herself has shaped her journey.
Organizations discussed:
Hands of Gratitude
Dallas Amputee Network
🎙️ We’re Not Stumped shares conversations about limb loss, limb difference, disability, advocacy, adaptive living, and the people who refuse to let circumstances define what’s possible.
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In 2013, Armeda Batchler made the life-altering decision to amputate her left leg above the knee after being diagnosed with osteosarcoma—just months after becoming a new mother. Determined to push forward, she balanced recovery, parenting, and work with remarkable strength. Yet behind the resilience, Armeda faced hidden struggles: depression, isolation, and the difficulty of asking for help. Over time, she discovered the healing power of connection, rebuilding a local amputee support group and embracing advocacy to support others walking a similar path. In this heartfelt conversation, Armeda opens up about her cancer journey, the challenges of raising her daughter while adapting to limb loss, and how hope and community helped her transform struggle into purpose.
In this episode of We’re Not Stumped, Mike Bolland examines leadership at the Amputee Coalition. Between 2019 and 2022, CEO compensation jumped 107%. Cass Isidro led the organization from February 2023 until August 22, 2025. While reliable sources say she did a good job, Mike discusses why long-term leadership is vital for the limb loss community—highlighting the value of someone deeply committed to the cause rather than viewing the role as a career step. He also shares why he personally would not seek recommendation letters for the Certified Peer Visitor program.
Dr. Christopher Duncan, Chief Medical Officer at Biologic Input Output Systems (BIOS), joins We’re Not Stumped with host Mike Bolland for a deep dive into neurotechnology and the future of prosthetics. With a background in rehabilitation medicine, Christopher explains how BIOS is combining advanced materials, neurophysiology, and machine learning to create prosthetic technology that restores natural movement and touch—far beyond what he calls today’s “Civil War technology.” The discussion also explores data registries, privacy concerns, and partnerships with leading institutions to expand access.
