What are you actually allowed to ask someone with a service dog? Do service dogs need paperwork? And what happens when businesses get the rules wrong?
In this episode of We’re Not Stumped, Mike Bolland talks with upper-limb amputee Stevia Walker about service animals, disability, prosthetics, self-advocacy, and life after limb loss.
Stevia shares an encounter at a hotel where employees demanded documentation for her service dog and incorrectly assumed the dog was an emotional support animal. She discusses what people and businesses should understand about service animals and why these interactions matter.
Stevia also shares the remarkable journey that brought her into the limb loss community. After developing severe Complex Regional Pain Syndrome (CRPS) following a 2021 car accident and subsequent surgeries, she ultimately chose to have her hand amputated in December 2023.
She talks about fighting to be heard by doctors, adapting after amputation, trying different prosthetic technologies, and participating in a clinical trial at UT Southwestern. Stevia also explains why there is no single prosthetic solution that works for every amputee—and how learning to advocate for herself has shaped her journey.
Organizations discussed:
Hands of Gratitude
Dallas Amputee Network
🎙️ We’re Not Stumped shares conversations about limb loss, limb difference, disability, advocacy, adaptive living, and the people who refuse to let circumstances define what’s possible.
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What does it truly mean to be seen as fully human in a world that often overlooks disability? In this thought-provoking episode of We’re Not Stumped, host Mike Bolland welcomes back Dr. Stephanie W. Cawthon—an acclaimed deaf author, speaker, and researcher—for an honest and insightful conversation about identity, accessibility, and belonging. With ASL interpreters Amanda Ford and Steven Nugent joining, Dr. Cawthon shares the personal and cultural impact of her book Disability is Human, a work that has deeply influenced Mike’s own journey.
What’s the difference between being born with a limb difference and losing a limb later in life? In this episode of We’re Not Stumped, host Mike Bolland (born without a right hand) breaks down the emotional, physical, and social differences between congenital limb loss and adult amputation—two very different starting points that often lead to the same powerful resilience. Mike shares personal experiences, insights from recent guest interviews like Stevia Walker (who became an amputee in 2023), and stories from others who’ve learned to adapt and thrive no matter how their journey began. Whether you’ve lived with a limb difference your whole life, recently became an amputee, or support someone who has—this episode is for you.
What does it mean to truly be heard when you can’t speak? Jessica Frew, a nonverbal actress, model, and passionate disability advocate, joins We’re Not Stumped to share her powerful story of living with cerebral palsy and using an eye gaze device to communicate—a technology she began using at just nine years old. While Jess initially limited the device to school and close friends, she opens up about the emotional weight of using it publicly and the deeply personal regret of not speaking to her father through it before he passed away. Over time, Jess found strength in her voice and now uses it to educate, advocate, and challenge misconceptions about nonverbal individuals. She speaks with host Mike Bolland about the common experience of being talked down to or ignored—and how she responds with patience, courage, and relentless advocacy.
