What are you actually allowed to ask someone with a service dog? Do service dogs need paperwork? And what happens when businesses get the rules wrong?
In this episode of We’re Not Stumped, Mike Bolland talks with upper-limb amputee Stevia Walker about service animals, disability, prosthetics, self-advocacy, and life after limb loss.
Stevia shares an encounter at a hotel where employees demanded documentation for her service dog and incorrectly assumed the dog was an emotional support animal. She discusses what people and businesses should understand about service animals and why these interactions matter.
Stevia also shares the remarkable journey that brought her into the limb loss community. After developing severe Complex Regional Pain Syndrome (CRPS) following a 2021 car accident and subsequent surgeries, she ultimately chose to have her hand amputated in December 2023.
She talks about fighting to be heard by doctors, adapting after amputation, trying different prosthetic technologies, and participating in a clinical trial at UT Southwestern. Stevia also explains why there is no single prosthetic solution that works for every amputee—and how learning to advocate for herself has shaped her journey.
Organizations discussed:
Hands of Gratitude
Dallas Amputee Network
🎙️ We’re Not Stumped shares conversations about limb loss, limb difference, disability, advocacy, adaptive living, and the people who refuse to let circumstances define what’s possible.
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What does real support look like in the limb loss community? In this solo episode of We’re Not Stumped, Mike Bolland shares the missions behind Joe & Marie’s Helping Hands and Enable Review—a platform where amputees share real experiences about prosthetists and clinics to help others make more informed decisions. Plus, Joe & Marie’s Helping Hands is currently seeking board members (Treasurer, Secretary, and Social Media Manager). If you’ve been looking for a way to give back, this could be your opportunity. Learn more about Joe & Marie’s Helping Hands: https://joeandmariehelpinghands.org/joe-and-maries-helping-hands-mission/ Explore Enable Review: https://enablereview.com/our-mission/
What happens when you survive COVID… but wake up to a completely different life? In this powerful episode of We’re Not Stumped, host Mike Bolland sits down with Brianna Heitzman, a certified employment specialist with Down Syndrome of Louisville, whose life was forever changed after a severe battle with COVID-19. After being placed on a ventilator and ECMO, Brianna faced an unimaginable outcome—the loss of her legs. But her story doesn’t end there. This is a conversation about resilience, identity, and rebuilding a life with purpose. Brianna’s journey is raw, real, and deeply inspiring—a reminder that even after life-changing trauma, there is still a path forward.
What happens when a story about limb loss hits the news—and suddenly everyone you know is texting you about it? If you’re part of the limb loss community, you already know. In this solo episode of We’re Not Stumped, host Mike Bolland dives into the experience of being “the limb loss friend”—the person others turn to when they don’t fully understand what they’re seeing but want to connect.
