What are you actually allowed to ask someone with a service dog? Do service dogs need paperwork? And what happens when businesses get the rules wrong?
In this episode of We’re Not Stumped, Mike Bolland talks with upper-limb amputee Stevia Walker about service animals, disability, prosthetics, self-advocacy, and life after limb loss.
Stevia shares an encounter at a hotel where employees demanded documentation for her service dog and incorrectly assumed the dog was an emotional support animal. She discusses what people and businesses should understand about service animals and why these interactions matter.
Stevia also shares the remarkable journey that brought her into the limb loss community. After developing severe Complex Regional Pain Syndrome (CRPS) following a 2021 car accident and subsequent surgeries, she ultimately chose to have her hand amputated in December 2023.
She talks about fighting to be heard by doctors, adapting after amputation, trying different prosthetic technologies, and participating in a clinical trial at UT Southwestern. Stevia also explains why there is no single prosthetic solution that works for every amputee—and how learning to advocate for herself has shaped her journey.
Organizations discussed:
Hands of Gratitude
Dallas Amputee Network
🎙️ We’re Not Stumped shares conversations about limb loss, limb difference, disability, advocacy, adaptive living, and the people who refuse to let circumstances define what’s possible.
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What happens when lived experience meets entrepreneurship? In this episode of We’re Not Stumped, Mike Bolland sits down with Owen Kent, an entrepreneur living with muscular dystrophy who is reshaping the future of assistive technology. After facing limited access to effective rehabilitation tools, Owen co-founded a company to develop a simple, home-based exoskeleton designed to make recovery more accessible. From customer discovery and design thinking to universal design principles, Owen shares how building technology for underserved communities requires more than innovation — it requires empathy.
In this powerful episode of We’re Not Stumped, Mike sits down with Lindsay Hicks to share her courageous decision to choose amputation at age 22 — and the emotional and physical challenges that followed. Lindsay opens up about navigating identity after limb loss, the support of her parents, and the mindset that helped her move forward. She shares how setting a goal to walk unassisted by Christmas gave her focus during recovery and how resilience continues to shape her life today. The conversation also explores her prosthetic journey, serious medical complications including liver failure and infection, and the determination that helped her regain mobility after two years on crutches.
What if surgery and virtual reality could dramatically reduce phantom limb pain? On this episode of We’re Not Stumped, host Mike Bolland sits down with Dr. Glenn Gaston, orthopedic hand and upper-extremity surgeon, to explore groundbreaking innovations in amputee care — including the Starfish Procedure and a virtual reality treatment for phantom limb pain. Dr. Gaston shares how a life-changing patient experience led him to build a dedicated amputee clinic and push beyond century-old methods of care He also shares his journey into amputee care, the inspiration behind his innovations, and why collaboration between surgeons, prosthetists, therapists, and mental health professionals is shaping the future of limb loss recovery.
