What are you actually allowed to ask someone with a service dog? Do service dogs need paperwork? And what happens when businesses get the rules wrong?
In this episode of We’re Not Stumped, Mike Bolland talks with upper-limb amputee Stevia Walker about service animals, disability, prosthetics, self-advocacy, and life after limb loss.
Stevia shares an encounter at a hotel where employees demanded documentation for her service dog and incorrectly assumed the dog was an emotional support animal. She discusses what people and businesses should understand about service animals and why these interactions matter.
Stevia also shares the remarkable journey that brought her into the limb loss community. After developing severe Complex Regional Pain Syndrome (CRPS) following a 2021 car accident and subsequent surgeries, she ultimately chose to have her hand amputated in December 2023.
She talks about fighting to be heard by doctors, adapting after amputation, trying different prosthetic technologies, and participating in a clinical trial at UT Southwestern. Stevia also explains why there is no single prosthetic solution that works for every amputee—and how learning to advocate for herself has shaped her journey.
Organizations discussed:
Hands of Gratitude
Dallas Amputee Network
🎙️ We’re Not Stumped shares conversations about limb loss, limb difference, disability, advocacy, adaptive living, and the people who refuse to let circumstances define what’s possible.
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Lera Doederlein joins Mike Bolland on We’re Not Stumped to share a powerful story of choosing possibility. Born with AMC (arthrogryposis multiplex congenita), Lera grew up in Phoenix using braces and forearm crutches while navigating school, friendships, and the quiet realization that sports might look different for her. As a teenager, she made the bold decision to pursue double above-knee amputations in order to gain independence and improve long-term mobility—and it transformed her life. Lera walks us through the realities of recovery and physical therapy, learning to use prosthetics, and the moment a clinician pushed her beyond her comfort zone—encouraging her to run just a week after she started walking. She also shares why community matters so much, from Camp No Limits to Hanger events and amputee boot camps that helped her build confidence and momentum.
In this inspiring episode of We’re Not Stumped, Mike talks with John Cooper, a physical therapist assistant with 18 years of experience, about his journey into physical therapy and his passion for working with lower-limb amputees. John shares how his grandfather’s recovery from brain surgery sparked his career, and how close collaboration with prosthetists helps him address the real-world challenges amputees face every day. He explains why patience matters in rehab, why quality beats quantity in therapy sessions, and how setbacks can become powerful turning points.
Mike Bolland shares the story behind Enable Review — a new community-powered platform created to help people with limb loss, limb difference, and caregivers find prosthetic, orthotic, and rehabilitation care they can trust. After hearing powerful stories from guests and listeners, Mike explains why real patient experiences matter — and how Enable Review puts those voices front and center. Enable Review isn’t about ads or marketing. It’s about lived experience. If you’ve worked with a prosthetist, orthotist, physical therapist, or rehab clinic, we invite you to be part of our early community. https://enablereview.com/
