What are you actually allowed to ask someone with a service dog? Do service dogs need paperwork? And what happens when businesses get the rules wrong?
In this episode of We’re Not Stumped, Mike Bolland talks with upper-limb amputee Stevia Walker about service animals, disability, prosthetics, self-advocacy, and life after limb loss.
Stevia shares an encounter at a hotel where employees demanded documentation for her service dog and incorrectly assumed the dog was an emotional support animal. She discusses what people and businesses should understand about service animals and why these interactions matter.
Stevia also shares the remarkable journey that brought her into the limb loss community. After developing severe Complex Regional Pain Syndrome (CRPS) following a 2021 car accident and subsequent surgeries, she ultimately chose to have her hand amputated in December 2023.
She talks about fighting to be heard by doctors, adapting after amputation, trying different prosthetic technologies, and participating in a clinical trial at UT Southwestern. Stevia also explains why there is no single prosthetic solution that works for every amputee—and how learning to advocate for herself has shaped her journey.
Organizations discussed:
Hands of Gratitude
Dallas Amputee Network
🎙️ We’re Not Stumped shares conversations about limb loss, limb difference, disability, advocacy, adaptive living, and the people who refuse to let circumstances define what’s possible.
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In this episode of the We're Not Stumped podcast, host Mike Bolland sits down with Janne Kouri, entrepreneur, founder of NextStep, and co-founder of Lencaro Finnish Long Drink. Janne shares the incredible story of how a spinal cord injury from a swimming accident in 2006 changed the course of his life. After spending two months in the ICU battling paralysis, pneumonia, and a 104-degree fever, he traveled more than 2,000 miles to receive groundbreaking activity-based rehabilitation that wasn't covered by insurance—but changed everything. That experience inspired him to create NextStep, a nonprofit rehabilitation center that helps people living with paralysis access advanced therapy long after traditional insurance benefits end.
Access to the resources, support, and equipment needed after limb loss can change a person's life—but for many, those essentials remain out of reach. In this episode of We're Not Stumped, host Mike Bolland spotlights Amputee Aid and A Leg Forever, two organizations dedicated to helping people with limb loss reclaim independence, confidence, and hope. While each organization has its own unique mission, both are committed to removing barriers by providing financial assistance, equipment, peer support, and other critical resources that help individuals move forward after amputation. Mike discusses why a supportive community can make all the difference during recovery and beyond. Whether you're living with limb loss, supporting someone who is, or simply looking for stories of compassion, advocacy, and resilience, this episode highlights how generosity and community can create lasting change.
What does it really take to learn to walk again after an amputation? In this episode of We're Not Stumped, Mike Bolland welcomes physical therapist John Lottes, DPT, Clinical Supervisor at First Step Physical Therapy and an adjunct professor who specializes in prosthetic rehabilitation. John shares how an unexpected career path led him to working with individuals with limb loss and explains why the biggest hurdle in recovery often isn't physical—it's confidence. Together, Mike and John discuss the importance of celebrating small victories, building trust with your rehabilitation team, and developing the mindset needed to regain independence.
