What are you actually allowed to ask someone with a service dog? Do service dogs need paperwork? And what happens when businesses get the rules wrong?
In this episode of We’re Not Stumped, Mike Bolland talks with upper-limb amputee Stevia Walker about service animals, disability, prosthetics, self-advocacy, and life after limb loss.
Stevia shares an encounter at a hotel where employees demanded documentation for her service dog and incorrectly assumed the dog was an emotional support animal. She discusses what people and businesses should understand about service animals and why these interactions matter.
Stevia also shares the remarkable journey that brought her into the limb loss community. After developing severe Complex Regional Pain Syndrome (CRPS) following a 2021 car accident and subsequent surgeries, she ultimately chose to have her hand amputated in December 2023.
She talks about fighting to be heard by doctors, adapting after amputation, trying different prosthetic technologies, and participating in a clinical trial at UT Southwestern. Stevia also explains why there is no single prosthetic solution that works for every amputee—and how learning to advocate for herself has shaped her journey.
Organizations discussed:
Hands of Gratitude
Dallas Amputee Network
🎙️ We’re Not Stumped shares conversations about limb loss, limb difference, disability, advocacy, adaptive living, and the people who refuse to let circumstances define what’s possible.
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Sometimes, the biggest changes don't happen in a lab—they happen with a few carefully chosen words. In this episode of the We're Not Stumped podcast, I want to personally thank the LN-4 Hand Project (https://ln4handproject.org/) for updating its mission statement to better reflect the entire upper limb limb loss community. For many years, organizations have understandably focused on a specific group of individuals. But recognizing and including everyone living with upper limb loss and limb difference sends a powerful message: you belong, your story matters, and you are seen. As someone born without a right hand, this change means a great deal to me personally, and I believe it represents an important step toward greater inclusion across our community.
What happens when disability advocates from across the country come together to shape the future of independent living and accessibility? In this solo episode of We're Not Stumped, I share my personal reflections after attending the National Council on Independent Living (NCIL) Annual Conference in Washington, D.C., where I represented Ability360 as a member of its Board of Directors. From celebrating ADA36: We Won't Go Back to hearing powerful stories from advocates, policymakers, and leaders in the disability community, the conference reinforced why protecting and advancing disability rights remains so important.
In this episode of We're Not Stumped, Mike Bolland sits down with Karen Morales, a wheelchair user and leader of Fora Travel's Accessibility Initiative, to discuss how the travel industry can become more inclusive for everyone. After becoming a wheelchair user in 2020, Karen quickly discovered that planning an accessible trip often meant endless phone calls, unanswered questions, and uncertainty about whether hotels, transportation, and attractions would truly meet her needs. Rather than accepting those challenges, she helped create an initiative that's training hundreds of travel advisors to better serve travelers with disabilities and other accessibility needs.
