What are you actually allowed to ask someone with a service dog? Do service dogs need paperwork? And what happens when businesses get the rules wrong?
In this episode of We’re Not Stumped, Mike Bolland talks with upper-limb amputee Stevia Walker about service animals, disability, prosthetics, self-advocacy, and life after limb loss.
Stevia shares an encounter at a hotel where employees demanded documentation for her service dog and incorrectly assumed the dog was an emotional support animal. She discusses what people and businesses should understand about service animals and why these interactions matter.
Stevia also shares the remarkable journey that brought her into the limb loss community. After developing severe Complex Regional Pain Syndrome (CRPS) following a 2021 car accident and subsequent surgeries, she ultimately chose to have her hand amputated in December 2023.
She talks about fighting to be heard by doctors, adapting after amputation, trying different prosthetic technologies, and participating in a clinical trial at UT Southwestern. Stevia also explains why there is no single prosthetic solution that works for every amputee—and how learning to advocate for herself has shaped her journey.
Organizations discussed:
Hands of Gratitude
Dallas Amputee Network
🎙️ We’re Not Stumped shares conversations about limb loss, limb difference, disability, advocacy, adaptive living, and the people who refuse to let circumstances define what’s possible.
Listen on Apple Podcasts
Watch on YouTube
Listen on Spotify
Is your website really accessible to everyone? In this powerful episode of *We’re Not Stumped*, host Mike Bolland welcomes web accessibility expert Maigen Thomas to perform a live audit of the podcast’s website—and the results are eye-opening! Accessibility isn’t just about compliance—it’s about empathy, inclusion, and making sure your digital experience works for everyone. Maigen shares her personal connection to accessibility, including how her grandfather’s vision loss shaped her perspective on designing with intention. Whether you're a business owner, content creator, or web designer, this episode is packed with practical tips and free tools to level up your site.
Here’s the actual quote from a company called the LN4 Hand Project: "A prosthetic hand is an invaluable asset to an individual without an upper limb. An upper limb prosthesis can determine whether or not an individual is able to be employed, contribute to household duties, or provide an increased sense of independence." As a successful one-handed person—a podcaster, speaker, nonprofit founder, and former pro bowler—I have to say, that sentence overlooks the truth: people with limb differences are capable with or without a device. And it’s not just the language. Companies like Taska Prosthetics create videos that show one-handed people doing things like washing apples, as if that’s the pinnacle of independence. While I love and appreciate prosthetics, we can do better. In this podcast, I break down the problem with this kind of messaging, share my lived experience, and challenge the assumption that a prosthesis defines your ability to succeed.
Host Mike Bolland welcomes Brittany Dejean, founder of Inclusion Jumpstart and former Airbnb accessibility leader. Brittany opens up about how her father’s spinal cord injury at age 12 inspired her lifelong passion for disability inclusion. She shares insights from her 6.5 years at Airbnb working on accessibility and diversity initiatives, her nonprofit work with Able Thrive, and her current mission as an entrepreneur and advocate. Brittany’s training programs help people overcome awkwardness around disability and build more inclusive, empathetic spaces in both personal and professional settings.
